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Common questions
Find answers to frequently asked questions about Kabata's pre-orders, shipments and product offering.
Up to 5 people per household can use the same set of dumbbells, all under a single Kabata membership.
Yes! The Kabata app will be released to both iOS and Android.
The Kabata dumbbells were designed to be space-saving, compact, and functional for all spaces. Keep them in a bedroom, home gym, office -- wherever you find yourself getting your workout in.
Bluetooth and Wi-Fi are required to connect the dumbbells with the Kabata mobile app. However, you are able to still use the dumbbells on their own if connectivity isn’t available.
While basic functions such as weight adjustment do not require the Kabata app, the app is recommended for the best user experience. The Kabata app is available on both iOS and Android.
While anywhere you have an outlet is ideal to keep the dumbbells charged, Kabata does not need to be plugged in while in use.
Kabata is designed for standard US wall outlets. To ensure an uninterrupted experience, it should be plugged into a dedicated outlet for optimal performance. Once charged, Kabata does not need to be plugged in during use.
The entire Kabata unit takes up less than 2 x 2 sq. ft. of space, combining 12 sets of dumbbells in an incredibly compact design.
The Kabata app will have over 30 unique dumbbell moves at launch. Our goal is to continue to build out our workout library to over 200 moves!
Kabata is the only dumbbell in the world that counts your reps for you, tracks your workout metrics in real-time, and uses the data to coach and progress you.
Its unique features including automatic rep counting, automatic weight changing, haptic feedback, real-time analytics, form correction, and velocity-based training (VBT) are unprecedented in the free weights category. Its all-in-one sleek, minimalist aesthetic, which has won several design awards, also adds to its uniqueness.
The dumbbells are predominantly composed of steel and iron, which drives the weight of the product. These metal plates are then covered in a premium overmold, allowing the dumbbells to slide in and out of the base smoothly.
Kabata is produced in partnership with top manufacturers in Asia, who specialize in high-quality consumer products.
Yes, Kabata will offer a 1-year limited warranty.
The Warranty Period lasts for 1 year (365 days) from the date your dumbbells are delivered.
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by Kabata or an authorized Kabata repair center, Kabata will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Kabata and will not be returned to the original Kabata purchaser. This warranty lasts as long as the original Kabata purchaser owns their Kabata Product during the Warranty Period. Warranty coverage terminates if the original Kabata purchaser sells or otherwise transfers the Product.
This warranty is valid only in the United States to the original Kabata purchaser.
This warranty does not cover: cosmetic damage; damage due to weather, lightning, and other acts of God, such as power surges; accidental damage; misuse; abuse; negligence; commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place other than a private home; modification of any part of the Product; display damage caused by static (non-moving) images applied for lengthy periods (burn-in); damage due to incorrect operation or maintenance; connection to an incorrect voltage or power supply; attempted repair by any person not authorized by Kabata to service the Product; consumables, including but not limited to batteries; Products where the factory applied serial number has been altered or removed; loss or theft of this Product or any part of the Product; display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display (pixel-based displays may contain a limited number of pixels that may not function normally); failures or damage caused by any contact including but not limited to liquids, gels or pastes.
Kabata pre-orders are scheduled to start shipping December 2024.
We are not shipping outside the US at this time, but we do hope to expand internationally soon.
Currently, the Kabata dumbbells only come in black. Stay tuned for more colors soon!
Included are two (2) Kabata smart dumbbells, one (1) Kabata base, and one (1) power cord for charging your unit.
At Kabata, we value your satisfaction and strive to ensure that our products meet your expectations. If you have pre-ordered a Kabata set and wish to cancel your order, you are entitled to a full refund provided that you request this cancellation within 30 days of placing your pre-order. To initiate the cancellation and process your refund, please reach out to our Support Team within this 30-day period.
Note that this policy is applicable only if the cancellation request is made within 30 days of the pre-order date and before the shipment of the Kabata Dumbbells has commenced. Beyond this 30-day window or once the shipment process has started, we may not provide you a refund, and only the standard Post-Delivery Return Policy will apply. However, if you reach out to support@kabatafitness.com, we will consider in good faith any special circumstances that may exist.
Please see our Cancellations & Returns Policy for more information on order cancelations and post-delivery returns.
Your pre-order will be charged immediately upon completion of the order process.
Monthly memberships will be charged following your 30-day free trial, unless you opt out before your trial ends. Annual and lifetime memberships will be charged upfront at purchase. Your membership term will not begin until either your dumbbells have been activated or 7 days following delivery, whichever occurs first.
Your membership will automatically renew until cancelled.
A subscription is required to use the Kabata mobile app alongside the dumbbells, with access to exclusive features, including data-driven coaching, engaging workout content, haptic feedback, automatic rep counting, automatic weight changing, and real-time analytics. The subscription can be shared by up to 5 members within a household. If there is no active subscription, the dumbbells can still be used on their own but without any of the advanced features, analytics, coaching or workout content.
Yes, sales tax is applied based on the state where your dumbbells are purchased, if applicable. However, if you're one of the first few orders in a given state, you may not have to pay any sales tax on your purchase - yet another reason to pre-order your Kabata sooner than later!
Nope! If you order a Kabata, we'll cover your shipping expenses! :) Applicable to the US and Canada only.
The best way to do this is to send us a message through the chatbot on our website. Someone on our team will get back to you shortly. You can also contact us at support@kabatafitness.com or shoot us a note using the Contact page.